Frequently asked questions
We ship anywhere in Canada, as long as your address is valid and verified by Canada Post. At the moment we only service Canada.
We know how exciting getting a package is! Below is a rough estimate for transit times, based on regions close to major urban centers (larger cities and towns). Remote areas usually take an additional 2-3 business days.
West of Manitoba:
- 2-5 business days
East of Manitoba:
- 3-8 business days
A few things to consider:
Seasonality – We LOVE being Canadian. This means embracing our wild snow storms and weather. Shipments can be delayed due to weather. Keep checking your tracking information. Reach out to us at [email protected] if you have any concerns.
Holidays – November & December are the busiest times of the year for Canada Post and retail. Get your shopping done early.
Order Processing – We’re working as fast as we can to get you that good, good. Orders are generally processed for shipping within 24-48 hours of us receiving your payment.
Business days are Monday to Friday, and do not include holidays.
Yes, all orders are shipped in non-marked, padded envelopes or boxes, that are sealed and tamper-proof.
Yes! We currently accept Visa, Mastercard & Email Transfers.
Handmade with all that love and good, good! We work in small batches to ensure each product is up to our high-quality standards. This means that we might be out of stock of certain items from time to time but know our awesome team is working to get your favorites back in stock! Sign up for our newsletter to be notified when products are restocked.
Due to the global COVID-19 pandemic, we’re also experiencing a worldwide shortage of cosmetics packaging such as bottles and jars. Sign up for our newsletter for updates.
You will be notified if an order you’ve placed is out of stock. We’ll send the items on-hand right away and when your backordered item is restocked, we’ll send it off to complete your order. Reach out to us if you have any questions [email protected]
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